There are a lot of newbies, who would like to take care of their customers themselves. Problem is most of the issues that can be solved by an experienced person in 10 minutes will take an hour or more for a non-technical person. This will leave a bad impression for a startup hosting company.
Experience alone is not enough. On top of that, you need to ask for a client list. You want to know that they have a history of making customers happy with their Managed I.T support uttah. So customer testimonials will help prove their superior customer service. Without seeing proof, how can you be sure the company is right for yours?
Are you one of tech support I.T those people who will never own a printer or even install one onto your computer? If so than you qualify as a person who will greatly benefit from disabling the Print Spooler service. If one day you change your mind about that printer, then just turn the service back on. That's why you need to make sure you record every change you make in services by writing it down on paper or storing it in a text file.
When you're Managed I.T support uttah having web site problems stay calm and use common sense. Can you navigate to other sites without a problem? If yes, then it's not the Internet. Good, that much is settled.
All kidding aside, using a service like Oovoo is stupidly simple. You setup an account for yourself. Then you're listed in the Oovoo community as available - others can click on your listing and request to be connected. But your video doesn't have to be with another Oovoo member. You can just send an email with a link to your invitee. He clicks on the link and right away he's seeing you through his computer's browser. If he's got a video camera on his computer you're seeing him too.
It's a delusion to expect prospects to throw money at you and demand to buy your services. That is simply not going to happen. It is not how services are purchased, and it does not take into account the realities of the buying process and decision to buy. Accept the realities, and market.